For HVAC Companies
The HVAC answering service that works like an employee
An HVAC answering service answers when your techs are out on calls. Ours is an AI employee. She picks up every call and text, 24/7, gets the no-heat call to the right person, books the tune-up and follows up on the quote, inside the tools you already run. Here is how it works for an HVAC company.
What does an answering service for an HVAC company do?
It answers your phone when nobody in the office can. Your AI employee answers every call and text, day or night, asks the questions your dispatcher would and books the visit on your calendar. Then she follows up on open quotes and confirms tomorrow’s appointments.
What does she do with a no-heat call at 2 a.m.?
She answers it. She gets the address, what the system is doing and how long it has been out. Then she follows the rules you set: book the first morning slot, or hand the call to whoever is on call that night. You decide what counts as an emergency and who gets woken up.
Can she keep up when the first cold snap or heat wave hits?
Yes. That is the week calls stack up faster than one person can answer. She picks up each one, so callers stop hitting voicemail and calling the next company. She books the jobs, tells each caller what happens next and keeps the details in your CRM for your techs.
Does she work with my CRM?
Yes. She works inside the tools you already run: your CRM, like ServiceTitan or Jobber, your calendar, your inbox and QuickBooks. We connect her to what you have instead of asking you to switch. If a tool needs a custom connection, we build it.
Do I approve what she sends to customers?
You stay in control. You decide what she handles on her own and what waits for you. Many owners let her confirm appointments and answer the common questions, then approve quotes and anything about money from their phone before it reaches the customer.
How fast can she start answering for my HVAC company?
Most owners have her working the same week, typically inside ten business days. We map the tools you use, set her up on top of them and put her on your phones. Want to hear her first? Call her at (602) 584-0510.
Answering service for other trades
Ready to get your hours back?
Tell us about your business and we will show you which role to fill first, and what it looks like running on the tools you already have.