For Service Businesses
The after hours answering service that works like an employee
An after hours answering service picks up when your office is closed. Ours is an AI employee. She answers every call and text, nights, weekends and holidays, books the job, sends the urgent ones to whoever is on call and leaves the rest in your CRM for the morning. Here is how it works.
What does an after hours answering service do?
It answers your phone after you close. Most services take a message for the morning. Your AI employee answers every call and text, asks the questions you would ask and books the job on your calendar while the caller is still on the line. Urgent calls go to whoever is on call.
How is after hours call answering different from voicemail?
Voicemail waits. Most callers won’t. They hang up and call the next name on the list. She answers on the second ring, asks your questions and books the job before the caller hangs up. You start the morning with booked work instead of a stack of messages to return.
Does she answer on weekends and holidays?
Yes. She works 24/7, every day of the year, so Saturday night and the Fourth of July are covered like a Tuesday morning. You set the rules for what she books on her own, what waits for Monday and which calls go straight to you or your crew.
Which businesses use an after hours answering service?
Any business where calls don’t stop at 5 PM. Roofers get the calls the night after a storm. HVAC companies get them in a cold snap. Plumbers get burst pipes, and electricians get outages. She works for all of them, inside the CRM, calendar and inbox each business already runs.
Do I approve what she sends to customers?
You stay in control. You decide what she handles on her own and what waits for you. Many owners let her book jobs and answer the common questions overnight, then approve quotes and anything about money from their phone before it reaches the customer.
How fast can she start answering after hours?
Most owners have her working the same week, typically inside ten business days. We map the tools you use, set her up on top of them and put her on your phones. Want to hear her first? Call her at (602) 584-0510.
Answering service by trade
Ready to get your hours back?
Tell us about your business and we will show you which role to fill first, and what it looks like running on the tools you already have.